Privacy Policy

Commercial and Industrial Gauges Ltd (“We”) are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Our data controller is:
     Mr. Richard Plumb

     Commercial and Industrial Gauges Ltd
     Unit 7,
     Coed Aben Road,
     Wrexham Industrial Estate,
     Wrexham
     LL13 9UH

Information collection

We may collect and process the following data about you:

1.Contact details that you provide by filling in forms on our website www.cigltd.co.uk. Including information that you provide when you:

  • Order a brochure
  • Enquire about a specific product or products
  • Request a call back
  • Submit a question to us
  • Provide us with feedback

2. Details of your visits to our site, including but not limited to: location data, weblogs and other communication data and the resources that you access.

You are provided with an opportunity to opt out from receiving communications from us at the time that your details are submitted and on each occasion that you are contacted thereafter.

IP addresses

We may collect information about your computer, including, where available your IP address, operating system and browser type, for system administration. This is statistical data about our ‘users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our site use cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purpose for which we use them please see our cookie policy. If you want to disable your cookies please refer to your browser for help.

Where we store your personal data

Your personal information will not be transferred to a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data once transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • To provide you with information about our products, services, offers or technical developments that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

Choice / opt-in and opt-out

You will be given the opportunity to opt-in or opt-out to having your contact details used as set out above, at the time your details are submitted.

For example, when you order a brochure, you can tell us if you do not want to receive any other information from Commercial and Industrial Gauges Ltd, or you can let us know how best to get in touch with you with information that may be of interest.

If you no longer wish to receive email or other promotional materials from us, you may opt-out of receiving these by one of the following methods:

  • By replying to the email with unsubscribe in the subject line
  • By using opt-out boxes on the response form when submitting it
  • By writing to the Database Manager
    Commercial and Industrial Gauges Ltd
    Unit 7,
    Coed Aben Road,
    Wrexham Industrial Estate,
    Wrexham
    LL13 9UH
  • By calling us on 01978 661704

Correcting / updating / accessing personal information

If your personal information changes (such as your post code, email address etc.), or if we have inaccurate information, we will endeavour to correct, update or remove your personal information from our database. To notify us of a change or inaccuracy, you can advise us by email, calling us on 01978 661704, or by post to:

Commercial and Industrial Gauges Ltd
Unit 7,
Coed Aben Road,
Wrexham Industrial Estate,
Wrexham
LL13 9UH

How long will we keep your information?

The periods for which we keep your information will depend on the purpose for which the information was collected and the use to which it is put. We will not keep personal information for longer than is necessary for our business or legal requirements.

Your account information will be held for 6 years from the end of your relationship with us.

We will keep your contact information for a reasonable period of time after your relationship with us has finished in case you decide to use our service again and we may contact you about services during this time if you have not opted out of receiving marketing communications from us.

Subject access requests

If you would like to access the personal information that Commercial and Industrial Gauges Ltd holds about you, please write to us at:

Commercial and Industrial Gauges Ltd
Unit 7,
Coed Aben Road,
Wrexham Industrial Estate,
Wrexham
LL13 9UH

– for the attention of the Database Manager.

Notification of changes

If we decide to change our privacy policy, we will post notification of those changes on our Homepage so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your personal data in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we use the information in this different manner.